5 things we know about OTC:
- Moving to self-diagnosis is making packaging and in-store design increasingly important.
- Over the counter purchasing is all about trust – so strong umbrella brands are essential.
- Efficacy isn’t the only factor in OTC success – you need the emotional connection with consumers to build upon.
- Getting innovative with delivery mechanisms works wonders for differentiation.
- Age rules! We need to consider the potential impact of our ageing population.














